Privacy Policy

Effective Date: 05 December 2024

At Culture Pro Connect, we are committed to protecting your personal data and privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with Singapore's Personal Data Protection Act (PDPA). By using our website, you agree to the terms outlined in this policy.

1. Contact Information

Culture Pro Connect
101 Upper Cross St., #03-63 People's Park Centre, Singapore, 058357
📧 Email: [email protected]
📞 Phone: +65 6538 5558

2. Data We Collect

We collect the following types of data:

  1. Personal Data:

    • Name, email address, phone number, and billing information (when you book tours or workshops).
    • Preferences and interests related to our services.

  2. Non-Personal Data:

    • Information such as IP address, browser type, and access times, collected automatically through cookies.

  3. Cookies and Tracking Technologies:

    • Cookies are small text files stored on your device to enhance your browsing experience. They help us:
      • Analyze website traffic and user behavior.
      • Remember your preferences for future visits.
      • Offer personalized content and services.

3. Use of Data

We use your data to:

  • Process bookings and manage your participation in our tours and workshops.
  • Respond to your inquiries and provide customer support.
  • Personalize your experience on our website and recommend relevant services.
  • Send promotional emails, updates, or special offers (you can opt-out anytime).
  • Analyze website performance and improve our services.

4. Sharing of Data

We do not sell your data to third parties. However, we may share your data with:

  • Service Providers: Payment processors or IT support services that assist us in delivering our services.
  • Legal Authorities: When required by law to comply with legal obligations.

All third parties are required to adhere to confidentiality obligations and use your data only for specified purposes.

5. Your Rights

Under the PDPA, you have the following rights:

  • Access and Correction: You can request to access or correct your personal data in our records.
  • Withdrawal of Consent: You can withdraw your consent to the collection or use of your personal data.
  • Opt-Out of Marketing Communications: You can unsubscribe from promotional emails or notifications.

To exercise these rights, contact us at [email protected].

6. Cookies Management

You can manage your cookie preferences by adjusting your browser settings:

  • Block cookies or delete existing ones.
  • Receive notifications before cookies are saved.

Note that disabling cookies may affect your user experience on our website.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or disclosure.

8. Retention of Data

We retain your data only for as long as it is necessary to fulfill the purposes outlined in this policy or as required by law.

9. Updates to this Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 Email: [email protected]
📞 Phone: +65 6538 5558
📍 Address: 101 Upper Cross St., #03-63 People's Park Centre, Singapore, 058357